戬_昀
I'm so sorry that we had a cold air the other day.I regard you as my best friend.I know I shouldn't do things like that. You haven't talk to me for a few days. I'm sad about this. when we are talking , I always feel very happy because I have such a friend that can understand what I'm thinking about. I didn't mean to hurt you.Please trust and forgive me.
Write to me soon.
yours
Tom
给你篇范文
peter和家人到纽约渡假，于上周五入住一家五星级酒店。但房间不仅不干净，而且某些设施（如冰箱、水龙头等）已经损坏。同时客房服务拖沓、生硬，并和家人发生了不愉快的争吵。回家后，peter代表家人给该酒店经理写了一封约120字的投诉信，要求酒店方面道歉并做出一定赔偿。
dear xxx:
we felt very sorry to say that we could not provide the timely and circumspect service for you as household electric appliance maintain company .we sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . now , we really have no maintainer to be sent to your home .for this , we said we were sorry again .and kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next monday .
best regards!
wang hao manager
