英文电子邮件的写作特点和格式
一、主题
主题(Subject)框的内容应简明地概括信的内容,短的可以是一个单词,如greetings;长的可以是一个名词性短语,也可以是完整句,但长度一般不超过35个字母。
YES:Supplier training
NO:professional trainees from sister company should abide by rule of local company(太长)
主题框的内容切忌含糊不清。
NO:像News about the meeting 这样的表达,
YES:应改为Tomorrow's meeting canceled。
一般来说,只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为正规的格式可将除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写。
YES:New E-mail Address Notification;Detailed calculation
NO:detailed calculation
视信的内容是否重要,还可以开头加上URGENT或者FYI(For Your Information,供参考),如:URGENT:Submit your report today!
二、称呼
1、E-mail一般使用非正式的文体,因此正文(Body)前的称呼(Salutation)通常无须使用诸如Dear Mr. John之类的表达。在同辈的亲朋好友或同事间可以直呼其名,但对长辈或上级最好使用头衔加上姓。YES:Tommy,或者Mr. Smith。
2、称呼和正文之间,段落之间,正文和信尾客套话之间一般空一行,开头无须空格。如:
Jimmy,
I received your memo and will discuss it with Eric on Wednesday.
Best,
David
3、人家的名字千万不要错,老一辈的看到名字错就干脆撵去垃圾桶. 同样, 头衔都不要错. 头衔或学位,任择其一吧.以下是一样的: Howard E. Wyatt, Dr. Howard E. Hyatt
4、多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.
YES: Messrs. Smith, Wyatt, and Fury 。女人呢? YES:用Mesdames, Mmes., or Mses. 同样不要跟名字. 例子: Mses. Farb, Lionel, and Gray 。男女一齐呢? 弄清楚称呼就行.例如: Dr. and Mrs. Harold Wright ;Mr. Harold Wright and Dr. Margaret Wright ;Mr. and Mrs. Harvey Adams-Quinn 。
5、有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔,有时大头不知道对方头衔,干脆用Ms.算了. Ms. Sarah Gray
6、职衔短可以一行过,长就下一行吧.例如:
Ken Green, President /Ken Green /Vice President of International Operations
NO:Ken Green /Vice President of Unicom China
YES: Ken Green /Vice President, Unicom China
7、老外的名字有时有Jr. 或 Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人:
YES:Michael J. Smith, Jr. /Michael J. Smith Sr.
8、用人家的名字总好过人家的头衔称呼. 如果没有名字,或者是很正规信的信件,可以考虑这些:
Dear Committee Member:
Dear Meeting Planner:
Dear Colleagues: To All Sales Reps:
To Whom It May Concern:
Dear Sir or Madam:
Dear Madam or Sir:
Dear Purchasing Agent:
如果是全公司:
YES: Gentlemen or Ladies: Ladies or Gentlemen:
9、有时见到人家用冒号就说人家错,其实也未必啊,看:
YES:Dear Mr. Jones: (非常正规) Dear Joan:
Dear Jim, Jim, (非正规)
三、拼写
1、E-mail的非正式的文体特点并不意味它的撰写可以马虎行事,特别是给长辈或上级写信,或者撰写业务信函更是如此。写完信后,一定要认真检查有无拼写、语法和标点符号的误。当然Outlook Express等软件的'拼写检查'功能可以助你一臂之力。
2、外国国名尽量用大写.是为尊重,也方便邮差.
3、标点要准确
NO:He did not make repairs, however, he continued to monitor the equipment.
YES:He did not make repairs; however, he continued to monitor the equipment.
4、大小写要注意
非必要,不要整个字都是大写,除非要骂人。
NO:MUST change to OS immediately. 外国人就觉得不礼貌和喝令人一样。
YES:要强调的话,用底线,斜字,粗体就可以了。
四、结尾部分
A、书信的结尾致意要留意,弄清大家的关系才选择用词,例子:
1、 Very Formal非常正规的(例如给政府官员的)
Respectfully yours, Yours respectfully,
2、 Formal正规的(例如客户公司之间啦)
Very truly yours, Yours very truly, Yours truly,
3、 Less Formal不太正规的(例如客户)
Sincerely yours, Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially,
4、Informal非正规的(例如朋友,同事之类)
Regards, Warm regards, With kindest regards, With my best regards, My best, Give my best to Mary, Fondly, Thanks, See you next week!
有时在we, I, and you之间选择是很烦的事-- 如果是公司代表联络生意之类,可以用: We will reimburse you for these legal expenses. Sinopec will reimburse you for these legal expenses. 如果单纯说你自己,可以用: I found the brochure very informative. 有时可以一起用啦...: We are pleased to offer you the position of sales director, and I am looking forward to our Tuesday morning meeting.
那么I和you呢?好烦好烦.一般来说,收信人的利益比较重要,名义上都要这样想.给人尊重的语气就一般不会错了. 多用you有时会有隔阂的感觉.
You will be pleased to learn that you have been selected to serve on our advisory board. Your prompt response will be appreciated. (好像欠你一样)
I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board. I hope you’ll agree to serve. (这就友善多了)
Your book was well written and comprehensive. (不用你来判断我呀~~)
I thoroughly enjoyed your book and found an answer to every one of my questions about performance appraisals. (客气一点,人家受落)
总之,语气和宾词的运用得当能决定你的礼貌程度.
B、信尾客套话(Complimentary close)通常也很简明。常常只须一个词,如:'Thanks','Best','Cheers',不需要用一般信函中的'Sincerely yours'或'Best regards'。
C、签名:不要把Mr., Ms., Mrs., Dr.之类一起签,人家会笑你的... 签名也看信件的语气.给朋友或公司客户,签Bill也可以,给陌生人就最好用Gates或者Bill Gates啦.
五、其它注意事项:
A、文法
1、切忌主客不分或模糊
例子:Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.
应改为:Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We我们是主语, 不是report。)
2、句子不要凌碎
例子:He decided not to audit the last ten contracts. Because of our previous objections about compliance. 应该连在一起。
3、结构对称,令人容易理解。
例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings.
应改为:The owner questioned the occupant's lease intentions and ink alterations of the contract.
4、单复数不要搞乱,不然会好刺眼,看不舒服。
例如:An authorized person must show that they have security clearance.
5、动词主词要呼应。想想这两个分别:
1)This is one of the public-relations functions that is under budgeted.
2)This is one of the public-relations functions, which are under budgeted.
6、时态和语气不要转变太多。看商务英语已经是苦事,不要浪费人家的精力啊。
7、选词正确
像affect和effect,operative和operational等等就要弄清楚才好用啦。
8、地址上的数字直接用阿拉伯数字吧,除了One,例子:
127 Ninth Avenue, North
127 E. 15 Street
5 Park Avenue
One Wingren Plaza
556 - 91 Street
B、文体
1、可读性:对象是大学程度的话,用高中的英文就行,不要以为人人都是语言大师,多用短句(15-20字吧), 技术性的字,就更加要简单易明.
2、注意段落的开头.一般来说,重要或强调的事情都放在信件或段落的开头,而句子就放在最尾. 例如: (1).Because he was unable to attend the meeting personally, he forwarded his congratulations on cassette tape.
(2).He forwarded his congratulations on cassette tape because he was unable to attend the meeting personally. 两者强调的事情就有分别了.
3、轻重有分, 同等重要的用and来连接,较轻放在次要的句子里.
4、意思转接词要留神. 例如: but (相反), therefore (结论), also (增添), for example (阐明). 分不清furthermore和moreover就不要用啦.
5、句子开头不要含糊不清的主词。
例子: These decisions have been a big disappointment to the committee members. They have delayed further action. They是指什么呀?开头少用this, that, it, they, 或 which.
6、修饰词的位置要小心,
例如: He could only reimburse the cost after July 15.
应为 He could reimburse the cost only after July 15.
7、用语要肯定准确.切忌含糊.
例如:The figures show a significant increase.” 怎样significant呀,
改为: The figures show an increase of 19%.
8、.立场观点一致. 少用被动语.
例如: Partial data should be submitted by April.
改为: You should submit partial data by April.就很好了.
C. 格调
1、式样和句子长度不要太单调. 千篇一律的subject-verb-object会闷死人的.有时短句跟着长句可以化解一下.
2、弱软的词(e.g. was, were, is, are...)可以加强一点.
例如: Prunton products are highly effective in ...
改为: Prunton products excel in ...就有力很多了.
3、亲切,口语化是比较受欢迎! 用宾词和主动的词,让人家受落.
例如: (1). This information will be sincerely appreciated.”
(2). We sincerely appreciate your information. 明显地,我们会喜欢第2句.
D、内容与附件
E-mail文体的另外一个特点是简单明了,便于阅读,太长的内容可以以附件的方式发出。一个段落大多仅由一到三个句子组成。
英语商务邮件写法
Dear all,(顶格写)(空一行)We are going to have a meeting about the arragement of our company's opening ceremony. The details are as below:(第一句话清晰明了的交代事件,不多说一句浪费任何人的时间。
)(分段再空一行,还是顶格写)1.时间2.地点3.主持及参加人员(重要信息这样分点写可以大大节约你在工作中的同事们的时间,又交代得很清楚)Thanks and Best Regards(这样的祝语任何人通用)姓名部门联系方式(注:格式上没行都是顶格写,分段就空一行,内容应简洁明了,表达到位。
)
英语考试英文电子邮件的格式怎么写
Hi John,Thanks for your email. Regarding to your request of the ABC Batch--one hundred chemical samples analysis, I feel very honored that my company is your first choice when you have such important case.Our company principle is to take serious attitude to the request of every customer, in that case, we must follow a very high standard processing procedure to ensure each analysis report is professional and fully convinced, which, I believe, is the main reason for you to choose our company. However, unfortunately, my department is short of hands now. Two weeks apparently is too short for us to complete a high quality analysis report considering the large volume of requeired samples. Since this analysis report is used for a senior management meeting which should not be postponed by any chance, I suggest the better way for you is to contact with another company for this request. And I am willing to introduce you a good company which is also granted with high reputation if you need.Sincere apology for that and much appreciate for your understanding.I am looking forward to the cooperation with you very soon.Thanks again for your invaluable trust.Best Regards,Bart de WitTechnical ManagerResearch&Development Department
如何写好商务英语邮件
If you're reading this, there's a good chance that you have an email account. You may well have several – perhaps separate accounts for professional and personal contacts。
如果你正在阅读这篇文章,你肯定有一个或若干个甚至是不同帐号的私人或办公邮箱。
It's easy to assume that we know how to use email effectively: it's been around for long enough. But if you find yourself struggling to communicate effectively by email, these six tips should help: 邮件这样的沟通方式早已经渗入到了我们的生活工作中,因此可以说大多数人都能有效地使用邮件与他人交流。
但如果你发现自己还没做得足够有效,我想以下这六点可以帮到你: 1. Start With an Appropriate Salutation 邮件开头称呼要恰当: Some people jump straight into the text of an email without so much as a “hi”. It's polite to add a salutation, just as you would with a letter. That might look like: 有些人写邮件不喜欢加称呼,甚至连简单的“你好”都忽略,直接开始正文内容。
孰不知就像在传统的信件上一样,写上称呼是一种礼貌的象征。
称呼可以这样写: Dear Sir/Madam 亲爱的先生/女士 Dear Mr. Johnson 亲爱的约翰逊先生 Hi Sue 苏,你好 Hello Fred 你好,福瑞德 Your salutation needs to be appropriate. If you're writing to a prospective employer, “Dear Mr. Johnson” is probably the best way to go.“Hi Bob” is going to look unprofessional。
称呼必须恰当。
若邮件对象是你未来的上司,“亲爱的约翰先生”这样的称呼应该为最得体的。
像“你好,鲍勃”更适用于随意的场合。
But don't assume that formality is always the right answer. If you're writing to a friend of a friend, using “Dear” plus their surname is going to seem oddly stilted。
那么,是不是正式的用语就万能呢?绝对不是。
若你给你朋友的朋友写邮件,那用“亲爱的+姓”就显得异常别扭。
If in doubt, “Dear [first name]” will usually work just fine。
当你判断不出哪种场合该用什么称呼合适,你可以使用“亲爱的+名”来应付所有情况。
2. Get Straight to the Point 直奔主题 Your correspondent won't want to wade through paragraphs of waffle– so get straight to the point. If you're writing to someone out of the blue, don't give them your life story before you make a request。
相信阅读你邮件的人不会愿意仔细浏览你那空洞无聊的长篇大论,所以你需要直奔主题。
如果你想写封邮件安慰某个心灵受伤的朋友,开头先把你的建议亮出来,然后再用你的亲身经历来辅助说明。
Getting straight to the point might mean that the first line of your email (after the salutation) looks something like this: 直奔主题意味着邮件内容的第一行应该是这样: I'm working on an article about Acme Widgets for XYZ publication, and wondered if you had a few minutes to answer the following three questions。
我现在正在写一篇要交给某某出版社关于极致控件的文章,不知道您有没有时间回答3个问题呢? Could you supply me with a quote for the following project? 可否对下面的设计项目进行引证? I'd like to discuss the revisions with you. Would Tuesday at 2pm be a good time? 我想和你谈谈修订的事。
这周二下午两点您有空吗? I've attached the documents you requested at our meeting yesterday。
昨天会议上您要求的文件已附上,请查收。
You may well need to include more details, but if you put the important point up front, your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realise that you need a reply。
当然,你需要再增加更多的细节内容。
若将邮件重点放到内容的开头,你将收到更加及时的回复信息。
如果你的问题在邮件后头,收信人可能都不会意识到你在等他回复。
3. Keep it Short 内容言简意赅 Try to keep your email as short as possible. Make the paragraphs short, too – long paragraphs can be difficult to read and take in。
尽可能将你的邮件内容写得简单明了。
文章太长不易阅读和吸收。
Do make sure you give enough information for your correspondent to be able to make a decision, if that's required. You might find that it's best to offer this as an attachment – you'll have more flexibility over formatting, and your correspondent can print out the attachment easily。
当然,你需要再增加更多的细节内容。
若将邮件重点放到内容的开头,你将收到更加及时的回复信息。
如果你的问题在邮件后头,收信人可能都不会意识到你在等他回复。
商务英语:如何写好英语商务电邮
你好,商务电邮有以下几种,1.问候这个和我们中国一样,我们中国一般的开头也会这样写**先生/女士好之类的,英语邮件也是一样。
一般的这样写比较好,你可以去借鉴一下:问候greeting不知收件人:Dear Sir or Madam,知道对方的情况下: Dear Mr/Mrs/Ms + 姓名+头衔/职位: Dear Prof.(教授)/Dr.(博士)+ 姓。
2.目的问候完了以后,接下来就是自己写这封邮件的目的,在写的时候做到目的明确,不要写的太复杂和繁琐,不要让别人产生误导,不过一般的是回信和写信,你可以这样写:写信;I am writing to confirm/ enquire/ inform you…我写信时要确认/询问/通知你…回信;Thank you for reaching out to us regarding …Thank you for your email…感谢你的来信…3.结尾结尾的话比较简单,他是说完目的之后,一般的通常会表示感谢或解释下一步是什么。
比较简单。
常用的表达有:I hope this information is helpful.希望这些信息有用。
Please call me if you have any question.如果你有任何问题,请给我电话等等,基本上就是这样的。
4.落款落款和中国的书信大同小异,基本上就是祝福语了,也是一种礼貌,可以给大家列举一些词汇,都是非常不错和常用的。
例如:Sincerely, Sincerely Yours,Yours SincerelyRegards, Best RegardsYours,签名档要跟着结尾敬语后面:Sincerely,Flooring Company等等。
英语写作的电子邮件格式是怎样的
看你写给谁的Dear Sir/Mdm (不认识的人,要是朋友,直接用名字)内容(一般先问好,说自己的近况,然后正文是你的主要内容,之后就说 Hope to hear from you soon 之类的结束)如果有插件,就说 please refer to attachment for ....Yours Sincerely (正式的,不认识的人)Regards (朋友,认识的人)with love (亲密的人)签名
英语商务邮件 怎么写?
20 May 2003 Date Line日期 Kee & Co., Ltd 34 Regent Street London, UK Inside Address收信人地址 Dear Sirs: Salutation称呼 We have obtained your name and address from Dee&Co. Ltd, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, we are interested in extending our range and would appreciate your catalogues and quotations. If your prices are competitive we would expect to place volume orders on you. We look forward to your early reply. Yours faithfully Complimentary Close客套结束语 Tony Smith Signature Block签名栏 Enc. Enclosure Notation 格式如上
英文电子邮件的格式
Dear sirs,It's my honor to know your esteemed company through the internet, we are very interested your product. We have the intention to purchase your product,Could you pls send your product catalogue by email attachment for us to know the detailed information.Awaiting your early reply.Best regards.signature...
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