时间-problem
范文一：商务英语信件模板
1.Letter of congratulations
Dear Alan,
Congratulations on your promotion to Senior Accounts Executive. You have worked hard for Trident Consultants, and I am delighted your efforts have been rewarded.
As you move into your new office and assume the weight of responsibilities that go along with your new position, please let me know if I can be of any assistance.
Sincerely,
2.Acknowledgement
Mr. Henry Lowell
Sales Representative
Happy Hearts Cards, Inc.
726 John Hopkins Road
Baltimore, MD 28839
Dear Mr. Lowell,
Thank you for arranging for us to receive our Valentine's Day card displays a bit early this year. We installed them as soon as they arrived on Monday, and we've already sold
out three lines!
The three weeks between now and Valentine's seem destined to be busy, so I suspect you'll be hearing from us again soon.
Best wishes,
3.Adjustment
Dear Mr. Peterson,
We are sorry that the model 78c handsaws you purchased have not lived up to your expectations. Frankly, we are surprised that they have proved so fragile and appreciate your returning them to us. Our lab people are already at work trying to discover the source of the problem.
We are glad to assume the shipping costs you incurred. But may we suggest that, instead of a refund, you apply the price of these saws to the cost of an order of model 68c saws.
Your own experience will bear out their reliability, and we are sure your customers will be pleased with an Forever-Sharp Product.
If you will drop us a line accepting the shipment, your 68c handsaws will be on their
way within the week.
Sincerely yours,
4.Claim
Dear Sir or Madam,
On August 2, we ordered and subsequently received one case of handsaws, model 78c.
We paid for the order with our check no. 2832.
When we decided to order these saws instead of model 68c, it was at the urging of your
Sales
representative, Jim Thomas. He assured us that the new saws were more durable and
efficient than the older model.
However, we have now had the saws on our selling floor for three weeks and already
extremely dissatisfied customers have returned seven with broken teeth. We are therefore returning the entire order of 78c saws and would like to be refunded for their full purchase price plus shipping expenses.
Yours truly,
5.Complaint
Dear Dr. Peters,
On the afternoon of October 9, my neighbor's daughter, Susan Oslo, was raking leaves in
her family's yard when she tripped and fell. From the degree of pain she was obviously experiencing, I suspected she might have broken her ankle. Thus, as the only adult
around at the time, I drove her to your hospital.
When we arrived at the emergency room, no one was available to help Susan from the
car, and I had to help her hobble in as best as I could. The effort increased her pain, yet
when we were inside, the receptionist, without looking up, told us to take a number and
wait our turn. We waited for more than two hours before a doctor saw Susan.
As a member of the community your hospital serves, I am outraged by the treatment my
young neighbor received. The lack of concern was upsetting; the lack of attention could
have been life threatening. All of us in Shamlet County deserve better treatment, and I
hope you will look into the situation to see that an employee of your institution never
again inflicts the suffering caused Susan Oslo.
Yours truly,
6.Confirmation
Dear Ms. Jansen,
Thank you for calling me on April 16. This will confirm our telephone discussion about prices on the Modu-Screen acoustical partitions. Here is the information I gave you during our talk. Partition dimensions Regular price each Special price each (15 or more)
4 x 4-foot straight/TD $123.85 $95.35
4 x 5-foot straight $130.00 $112.85
The prices indicated apply to all four colors available in modacrylic partitions. All frames (clear and anodized aluminum) and hardware (end legs and top caps to match frames) are provided at no extra cost.
These prices will be slightly higher after April 30.
I am prepared to send you the partitions you need upon receipt of your order, and I look forward to hearing from you.
Yours very cordially,
7.ContractOne
Evergreen Landscaping
Contract proposal
Proposal submitted to:
Bill Waits
349, Smith St.
Seattle, Washington
72097
January 23, 2000
Job Name: Waits
Job Address: same
Phone no.: 674-2298
I propose to furnish all materials and perform all labor necessary to complete the following at the listed unit prices.
Landscape maintenance for the year ending: 2001
Function Price/visit Visits Annual cost
Mow and edge weekly $30.00 10 $300.00
Spray herbicide $10.00 3 $30.00
Fertilize lawn $40.00 1 $40.00
Total annual contract of $370.00 may be paid in full or in 12 consecutive monthly payments of $30.83.
NOTE: This proposal may be withdrawn by us if not accepted within 30 days.
Acceptance of proposal- The above prices, specifications, and conditions are satisfactory and are hereby accepted. You are authorized to do the work as specified. Payment will be made as outlined above.
Signed:_______________
Date: January 28, 2000
Signed:_______________
Date: January 28, 2000
8.ContractTwo
Landscape Maintenance Contract
This agreement is entered into this 14 day of September, 2000by and between Ralph Wiggims, doing business as landscaper hereinafter referred to as the
The purpose of this agreement is to state the terms and conditions under which the contractor will provide landscape maintenance for the property of the
located at 45 Mill woods Rd., herein called the
end on the 4th day of September 2000 unless sooner terminated as herein provided.
? Services to be performed: Contractor agrees to perform the landscape maintenance services as set forth on schedule A as attached hereto.
? Materials and Supplies: Contractor will furnish all materials and supplies necessary
to perform the services specified with the exception of the following items: water.
? Equipment: The Contractor shall furnish all labor and equipment necessary to perform its duties as specified in Paragraph2. hereof.
? Amount: Owner agrees to pay to Contractor the total amount of two hundred dollars ($200). Payments shall be made on the 1st day of the month following the month
services are performed. An interest charge of 4% shall be issued after thirty (30)
days.
? Liability: - A statement clarifying under what conditions the contractor is responsible ex, negligence.
? Termination: - A statement stipulating the terms of ending the contract and the
degree of notice necessary.
? Law: This contract shall be governed by the laws of the state of New Hampshire.
? Attorney's Fees- A statement stating that in the case of litigation, the
By: _______________________
Contractor, Authorized Agent
By: _______________________
Owner, Authorized Agent
9.DelayedDelivery
Dear Mr. Smith,
Requests for our pamphlet,
Nevertheless, the new printing is presently being prepared, and I have added your name
to the mailing list to receive a copy as soon as it is available.
In the meantime, you may find an article by Professor Julian Ibsen, of the Seattle
Institute of
Technology, to be of some help. The article, entitled,
Sincerely,
10. FollowUp
Dear Ms. Porter,
We are pleased that you will be joining us in our annual Ecology Colloquium. As we discussed in our telephone conversation this morning, the Colloquium will take place on May 1 in the convention room at the Hyatt Regency.
The Colloquium will begin with the keynote address at 10:00 AM. At 10:30, you will join our guests of honor in a debate on the topic,
Along with the other members of the Committee, I am looking forward to our meeting on the 1st. Sincerely yours,
11. InquiryReply
Dear Mrs. Berkley,
We certainly appreciate your interest in Hercules Health Food. Nevertheless, I am afraid I cannot supply you with the information you request.
Because we do not sell our health products directly to the customer, we try to keep our wholesale prices between our dealers and ourselves. It is our way of meriting both the loyalty and good faith of those with whom we do business. Clearly, divulging our wholesale prices to a consumer would be a violation of a trust.
However, I have enclosed for your reference a list of our dealers in your area. A number of these dealers also sell Hercules Health Food at discount.
Very truly yours,
12. LetterofAppreciation
Dear Mr. Hunt,
Thank you for referring JR Co. to us. We are, of course, pleased to take on a new client. But even more, we appreciate your confidence in our company and your willingness to communicate this confidence to others.
Be assured we will continue to make every effort to live up to your expectations. Cordially,
13. LetterofReference
Dear Mr. Franklin,
I am happy to provide the information you requested regarding Karen Smith, with the understanding that this information will be kept confidential.
Ms. Smith has been a receptionist in the sales department since 20--. She has always been willing to work long hours and has been diplomatic in handling difficult callers. She has proven to be a hard-working and trustworthy employee.
Sincerely yours,
14. OfficeMemo
To: Susan Freeman
From: Thomas Grey
Date: July 2, 20--
Subject: Intercompany transfer
Here are the two people transferring from our head office to your office on March 1:
1. Ingrid Howard from the Finance Dept. She is in her third year with Yolanda Travel.
2. John Linden from the Sales Dept. He is in his second year with us.
They will be arriving on Feb 26. Please make arrangements for these 2 newcomers to have their own office. Let me know if you need more details.
15. OrderAcknowledgement
Dear Ms. Megan,
We are pleased to have received your order of June 27 and would like to welcome you as a new customer of Lopin's Plastics.
Your order (No. 29933) for a dozen 6_ by 7_ sheets of Lucite is being processed and will be ready for shipment on July 6. It will be delivered to your workshop by our own
van, and payment will be c.o.d. (Our policy for all orders under $120).
We are sure you will appreciate the clear finish and tensile strength of our entire line of plastics. Mr. Michael Bowles, your sales representative, will call on you soon with a catalog and samples.
Cordially,
16. OrderReply
Dear Mr. Kline,
Thank you for choosing Hennesman Inc. We have sent out by UPS the weather vane you ordered:
Model EPC-18_ eagle with arrow, copper, $40.00.
The total amount, including the 5% sales tax and a $8 handling fee, comes to $50.00. This amount has been charged to your VISA account (account number 003 0232 8323; expiration date 7/96).
Please let us know if we can be of further service to you.
Thank you.
Yours truly,
17. Referral
Dear Mr. James,
Mr. Folders, our marketing manager, can best answer your request for information regarding our new language learning software.
I am therefore referring your letter to Mr. Folders. He will, I am sure, be in touch with you soon.
Yours truly,
18. Remittance
Dear Sir or Madam,
The enclosed check for $4,293.80 is in payment of invoice no. 62733. Please credit our account (Great Joy - 273-711-M).
Yours truly,
19. ResponsetoComplaint
Dear Ms. Juno,
Thank you for bringing to my attention the inexcusable wait you and Susan Oslo endured in the emergency room on October 9. I am extremely sorry for any additional pain Susan may have experienced and any emotional stress you may have felt under the circumstances.
Allow me, however, to offer an explanation. Shortly before you arrived, an automobile accident just outside the city resulted in three seriously injured people being rushed to our hospital. Since we are, as you know, a small rural hospital, our emergency staff was stretched to its limits to assist these people simultaneously.
Nevertheless, you and Susan should not have been ignored for two hours. I have spoken to the receptionist with whom you dealt, and I can assure you that in the future, arrivals to our emergency room will be treated with concern and prompt attention.
Again, I apologize for the events of October 9 and greatly appreciate your letting me know about them.
Yours truly,
20. StopgapLetter
Dear Ms. Orlanda,
Your request to meet with Mr. Franklin to discuss the purchase of the lot at Malibu Drive arrived this morning. Mr. Franklin is out of town and is not expected back before the 4th.
I will be sure to inform Mr. Franklin of your intention as soon as he returns.
Yours truly,
范文二：商务英语信件用语
We have been informed by...……已通知我方。
In reply to your letter of ... concerning... we are glad to tell you that...
兹复贵方……月……日有关……的来函，很高兴告知贵方……
We thank you for your letter of... informing us that...
我们感激贵方……月……日的来函，惠告……
You kindly enclosed with your letter of... particulars of..., for which we thank you.
十分感激贵方随……月……日函附上的……
Your letter of the… crossed ours of the same date.
贵方……月……日函刚好错过我方同日信函。
We are surprised to learn from your letter of... that... 从你方……月……日函惊悉……
We must apologize for the delay in replying to your letter of... 迟复贵方……月……日函，甚歉！
We thank you for your letter of ...and have much pleasure in replying to your
various questions as follows: …
感谢贵方……月……日的来信，很愉快地答复各种问题如下：……
In reply to your letter/inquiry of..., we wish to inform you that...
兹复贵方……月……日函/询盘，我们愿意告诉贵方……
Further to our letter of... we wish to inform you that...
续谈我方……月……日函，欣告……
We refer to our letter of... in which we asked you...
参阅我方……月……日的信件，我们要求贵方……
On... we wrote to you that...
……月……日我们函告贵方……
Since writing to you on... we have ascertained that...
……月……日写信给贵方以来，我们已确定……
In your letter of... you expressed interest in our...
贵方在……月……日来函中表示对我方……有兴趣。
Some time ago you told us that...
不久前，贵方告知我方……
Since receipt of your letter of... we have been trying to find out more about...
收到贵方……月……日信函后，我们一直设法得到更多关于……
It is a long time since we have heard you about...
收到你方关于……的信件后已过了很长的时间。
In reply to our inquiry we have been told by... that...
兹复我方询盘，……已告我方……
We would point out that...我方指出……
For your information we would add that...我方要补充说明……供你方参考。
一、 开首语
Pardon me, though a stranger to you personally, for taking liberty to address you these few lines.
As I have not heard of you for long, I feel anxious.
I must apologize for not having written to you previously. Please pardon my long in writing to you.
Pardon me for neglect when you honored me with a visit the other day. Having mislaid your address, I have not been able to reply sooner. Your letter of the 4th this month was duly received.
I have the pleasure to tell you that..
I have just received your kind letter.
Your kind letter of Saturday arrived this morning.
二、结束语
Please notify me soon.
Looking forward to a prompt reply.
Please do not fail to write to me.
I shall feel obliged by a reply at your earliest convenience. I look for your answer in a few days.
Let me hear if you receive the parcel safely.
As the season grows colder, I hope you will take good care of yourself. With kind regards to your family.
Please give my compliments to your family.
Pray give my best remembrances to Mr. Brown.
My parents ask also to add their best thanks to mine.
Adieu till then.
Thanking you for the past favour.
I think you for the trouble you have taken.
Hoping you will have a pleasant trip.
Wishing you a pleasant journey.
The help you sent is sincerely valued.
三、社交用语
The bearer of this letter, Mr. Chen, professor of ..., (an esteemed friend of mine), is desirous of being introduced to your acquaintance.
I am very grateful for your kindness in permitting me to... I respectfully acknowledge your note and will wait upon you as proposed. Should an interview be desired, I shall be happy to call at any hour you may appoint.
I have some important business matter to communicate to you. Anything further will be discussed when we meet.
I regret that a prior engagement will prevent me from a tending. I think you for your kind entertainment last evening.
I shall have great pleasure in accepting your invitation.
Accept my thanks for our handsome present.
四、祝愿语
I wish you a happy New Year.
Pray accept my best and sincerest wishes for the New Year. Presenting the compliments of the season.
With every good wish.
Pray allow me to congratulate your most heartily on your success in your examination.
I am glad to hear that you were appointed..., on which I congratulate you most heartily.
I congratulate you upon your success.
I wish you still further success.
范文三：商务英语信件写作：道歉信件
商务英语信件写作：道歉信件
道歉 Apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解释你没能够去做某事的原因。你应该:
1. 道歉。 2. 解释发生了的事情。
3. 保证将来不会再发生了。
4. 最后，再次道歉。
常用句型
Formal 正式的
1. I really must apologize for…我真得为……道歉。
2. I am sorry for any inconvenience this may have caused you.我对由此给您带来的麻烦表示歉意。
3. 1 would like to express my apologies for…我要为……表达我的歉意。
4. It is with great regret that…非常抱歉，……
5. I regret that I have caused you…我为给你造成的·一道歉。
6. I hope you will forgive me for…我希望你能就……之事原谅我。
7. I am writing to apologize for…我为……之事写信道歉。
8. I am writing to express my apology for…我为……之事特此写信表达歉意。
9. Please accept my apology for…请接受我就……之事的道歉。
10. My apologies for not being able to…我为未能……道歉。
Informal 非正式的
在线英语外教一对一培训 http://www.51jzb.net 1. I am so sorry…非常抱歉…… 2. I really feel bad about...……我真的觉得对不起。
3. I'm sorry I couldn't…对不起，我没能……
4. I'm sorry for…对不起，……
5. I apologize for…我为……道歉。 6. I am really sorry…真对不起，……
7. I really didn't mean to offend you when I…当我……，我真的不是故意要冒犯你。
8. Sorry for the…对不起，……
9. Sorry mate.对不住，哥们儿。
经典范文 Subject:Apology Dear Mrs. Hoo. I feel I owe you a personal apology for my insensitive comment at the meeting
yesterday. I know these days since John's funeral have been very difficult for you，and I was clearly out of order in making reference to "merry
widows." I'm sorry you had to suffer from my foolishness.
I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.
Regards ，
Tom
范文四：如何写好商务英语信件
如何写好商务英语信件 文化教育
如何写好商务英语信件
陈肖艳
(河南省信息管理学校基础部,河南郑州450000) 摘要:结合教学实践,谈谈如何使学生写好商务英语信件. 关键词:商务英语;信件;教学方法
英语是一门国际语言,它的重要性已经不用再多加论述.有一本 英语辅导书上说的好,"whydoyoulearnEnglish?BecauseEnglishis
atickettotheworld(为什么学英语?因为英语是通往世界的门票)". 在全球经济一体化,科技一体化以及交流一体化的大背景下,英语,
商务英语,旅 汉语,西班牙语等几大语言的共融交流显得重要起来,
游英语,科技英语以及计算机英语等几门专业性比较强的英语教程就 应运而生.虽然并不是每个参与经济活动的人都要熟练掌握商务英语, 但是熟练掌握商务英语交流技巧无疑会为经济活动增加助推力.商务 英语交流一般涉及口头交流和书面交流等方面,在这里将对商务交流 中书面交流的入门——商务英语信件的写作做一些总结讨论,希望会 对商务英语学习者产生帮助.
商务英语并不是一种特殊的英语形式,而是英语作为一种专门的 用途而产生的类别.商务英语书信(有的教材里称商务函电,函电与 单证,经贸函电等)同样要遵守英语书信写作的规则,同时也有自身 的一些特殊要求.国际商务英语交流除了口头上的交流之外,有一大 部分是必须通过书面交流完成的.由此可想而知商务英语写作的重要 性.很少有哪个公司的商务事务是不通过商务书信能够完成的.公司 要向顾客,代理商,供货商,银行,运输商以及销售员等等许多能够 想象到的方面写商务书信,因此,商务书信就成了一个公司无声的推 销员,代表着公司的形象,完成公司与外界最亲近的无声接触.商务
英语的书面交流从形式上表现为电报,传真,电子邮件,备忘录,计 划书等,按内容上分有各种商务书信,如问询信,报盘/回盘信,申诉 信,感谢信,申请信等类型.商务书信在基本内容,格式,语言等方 面都有一些要求,遵循这些要求,写好一篇书信,就不难了. 在英语学习的听,说,读,写,译几方面的要求中,写作对高职 学生属于一个难点.笔者在课堂上,经常对学生说,要想写好作文, 不是说背过了多少个单词,掌握了多少短语,阅读了多少篇文章就能 实现的,而是,所写的英语作义,要"看起来像"一篇作文,信就要 看起来像一封整洁的信,通知要像一则通知,备忘录一看就是备忘录. 这是英语写作的基本要求.这里的"看起来像"就是指写作的格式, 在商务英语信件写作中有更严格的要求.
一
封常见的商务书信包含的基本内容有:heading(信头)date (日期)insidenameandaddress(收信人地址和名称)salutation(称 呼)letterbody(正文)complimentaryclose(结束语)signature(签
以及subject(主题)referencenumber(归档编 名)几大主要部分,
号)attention(送交)enclosure(附录)postscript(附言)等附加部分 (这些基本部分的写法要求不再赘述,详见参考书),把这些基本内容 合理的编排,就构成了合理的格式.常见的商务英语书信的格式有齐 头式,缩进式,半齐头式,简化式等几种.如果全部讲解给学生,容 易混淆而且意义不大.所以在教学时要求学生只了解两种最常用的格 式,齐头式和缩进式.习惯美式英语的学生用齐头式,习惯英式英语 的学生用缩进式.同时注意:格式要正规,必备的内容一项不能少, 所放位置要正确,阕勾这既代表着自己公司的形象,又表示了礼貌与 民营科技
2010年第8期
尊重.学生可以选择其中的一种格式熟练掌握,以后无论在何种场合, 只使用这一种最保险的格式.
理解了商务书信的格式之后,就是措辞和内容的学习了.商务书
信的语言要求,可以总结为8个"C",clearness,conciseness,correct—
ness,concreteness,cheerfulness,courtesy,consideration,complete- ness.即整个信件的语言要清晰,礼貌,准确,愉快并且完整.商务
英语信件正文的写作通常被称为"j=段式"的写作,即开头(open—
ing),中间(body),结尾(conclusion).开头部分要求直奔主题,不
要过多客套的没有实际意义的内容,中间部分是对主题的进一步阐述,
包括细节和处理办法等,结尾部分应简洁切题,既能表达礼貌又紧扣
写信的意图.请看下列两封信函的比较.
示例一:
DearMr.Wang,
Afewdaysagowehadtheopportunitytoseeadisplayofyour productsattheGuangZhouInternationalTradeFair,andwewere mostimpressedwiththeirqualityandlowprices.
Weshouldliketoofferyouourservicesasatradingfirm,and wouldmentionthatwehaveexcellentconnectionSinthetradeandare fullyexperiencedwiththeimportbusinessforthistypeofproduct. Inaddition,weoperateourownadvertisingagency,andwecan usethelatestmarketingproceduresquiteefficiently.Youcanbesure ofincreasingyourturnoverconsiderablyifyouwouldallowUStopro—
motesalesofyourproductsthroughoutsouthChina.
Welookforwardtohearingfromyou.
Yourssincerely
示例二:
DearMr.Wang,
WewereverypleasedtoseeyourproductondisplayatGuang DongITFandweremostimpressedwiththeirhighqualityandreason—
ableprice.
Asanestablishedcompanywithathirty—yeartradeinthisline,
wewouldliketoofferyouourfirstclassserviceandgoodrelations withimportbusinessforthistypeofproduct
Lookingforwardtoheatingfromyou. YoursSincerely
通过比较发现,第二封信写的更礼貌更有效率,更符合写作要求, 主要表现在句型使用和短语选择上.因此建议教师在讲授写作时,给 学生多提供一些开头和结尾部分常用句型以及写的好的范文,供学生 理解和使用,必要时可以要求学生背诵相关句型和例文. 当然,要掌握写作技能光靠死记硬背和模仿是不行的,还必须多 加练习,教师在授课过程中正确能多为学生提供模拟场景,让学生能 在场景中多写多练,达到熟练掌握的目的.
母
范文五：商务英语信件写作特点
商务英语信件写作特点浅析
摘 要 随着经济一体化发展，跨国贸易日益流行，对外贸人才的需求也越来越大。良好的外贸沟通技巧无疑能极大促进跨国贸易的进行。本文通过分析商务英语信件的写作特点，以期为致力提高商务英语写作水平的学习者一点启发。
关键词 商务英语 信件写作 写作特点
中图分类号：h315 文献标识码：a
0 引言
随着跨国贸易的发展，越来越多的学者开始关注商务英语和商务英语信件写作。虽然商务英语本质上是一门语言类学科，但它更是“社会技能学科”，侧重商务环境中的语言应用能力，尤其是跨文化商务交际的能力。不同于一般的英文写作，商务英语的信件写作目的性更强，同时与经济学科交织密切，它要求写作者不仅具有良好的英文书面表达能力，还应具备国际经济与贸易、金融以及会计等领域的必要知识。本文将从以下三方面分析商务英语信件写作的特点：
1语言表达简洁明了
商界人士十分注重“时间就是金钱”的观念。采用简洁明了的表达符合他们的价值观念，人们尽量避免陈旧笼统的套话，而采用简明的现代英语表达。相对于”for the amount of $320 you can buy the motor”，人们喜欢用”for $320 you can buy the motor”这样的简洁句子。下列表格展示了更多例子：
2专业术语频繁出现
商务英语作为专门用途英语是为商务活动服务的，因此必然出现一些经济领域的相关表达。这些专业术语表达和一般英语在意思上存在较大差异。比如“inquiry”在日常英语表达中表示“咨询、询问”，而在商务英语中则表示“询价、询盘”，“quotation”在生活英语中表示“引用”，而在商务英语中则意为”报价”。如前所述，商务人士注重效率，简短的专业术语甚至缩略语的普及也就不足为奇。例如，人们很少在书信中写“free on board”，“cost， insurance and freight”这些繁复的表达。相反，人们更常采用“fob”和“cif”这样的表达。这些缩略语是商务英语词汇的重要组成部分，在商务英语中还有很多，如l/c （letter of credit信用证）、eat （estimated arrival time预计到达时间）、asap （as soon as possible尽快）、s/c （sales confirmation销售确认函）等。它们是人们在长期的商务活动的实践过程中形成的，具有国际通用、意义明确等特点，一般由大写字母表示。
3鲜明的目的性
商务书信的写作不同于日常交际书信的写作，其目的性相对较为明显。这种鲜明的目的性通常在信件的第一段就有所体现。英语和中文本身具有各自的语言特点，大多数时候英语较为直白而中文则较为迂回婉转。英语的直白在商务英语书信写作中的体现则尤为明显。例如一封希望建立贸易关系的信件，开头往往就会用”we wish to enter into business relations with you”直抒胸臆。而一
封意图下订单的邮件，第一段通常就会出现”we are pleased to give you an order for the following items on the understanding that they will be supplied from current stock”。
综上所述，人们在商务英语书信写作的教与学的过程中应时刻关注其商务书信写作的特点，只有这样才能轻松地掌握书信写作的技巧，达到外贸实践过程中对人才的要求。除了上述三大主要特点，商务英语书信还有其他的写作特点，对这些特点的深入挖掘有利于商务英语书信写作的教学工作和外贸实践操作，探究商务英语书信写作特点是一项值得长期专研的工作。
