范文一:新视野商务英语(下册)大纲
课内学时:30
一、课程的性质、目的与任务
《新视野商务英语是听说(下册)》视为高等院校培养“英语+专业”的复合型涉外人才而编写, 旨在培养学生在各种商务环境下熟练运用英语知识与技能的能力。本教材注重英语听说技能在各种商务活动中的实际应用,其设计贯穿了一个基本理念:让学生在商务环境中学习英语,通过英语获取商务知识,提高技能。建立商务英语专业人才培养的“宽,厚,活”的模式,即“宽”基础能力,“厚”专业能力,“活’”岗位群适应能力的三维能力模式。“宽”基础能力,要求学生具有较宽的英汉语言文化知识,具有扎实的英语听,说,读,写,译得基本功,以适应终身教育与学习化社会发展的需要;“厚”专业能力,要求学生拓宽专业口径,夯实专业基础,不断加大经贸,金融,管理等专业主干课程的“双语”力度和范围,掌握一般的经贸金融知识基础,突出专业的复合性;“活”岗位群适应能力,要求学生增强适应未来岗位群的综合化特征的能力,通过模块化方向课程的设置,扩大专业选修课的范围,参加相关专业的辅修课程的学习,加强实践,增强毕业后的择业能力和竞争能力。
二、课程内容及基本要求 《新视野商务英语是听说(下册)》中共有十个单元,每个单元由大致有两个Language Focus. 在教学过程中Language Focus A 和Language Focus B 都需精讲。
Unit 1 3学时 基本要求:本单元的主题是关于A Factory Tour,通过本单元的学习,学生应该知道如何为面试做准备,如何回答关于个人的具体问题,如何处理一些不合时宜的问题。
Unit 2 3学时 基本要求:本单元的主题是关于Trade Fair,通过本单元的学习,学生应该掌握对工作及职责的描述,了解公司的各个岗位及部门;会表达对工作的满意和不满意。
Unit 3 3学时 基本要求:本单元的主题是关于Making Enquiries,通过本单元的学习,学生应该能够回答电话,如何接通电话,留口信, 处理电话的一些特殊情况.
Unit 4 3学时 基本要求:本单元的主题是关于Negotiating Prices,通过本单元的学习,学生掌握与会议有关的词汇,能够了解一般会议的组成要素,并且能够熟练地运用会议的沟通技能。
Unit 5 3学时 基本要求:本单元的主题是关于Placing an Order,通过本单元的学习,学生应该掌握与出公差相关的词汇,了解登记,通观,安全检查等过程,并且能够熟练地运用沟通技能。
Unit 6 3学时 基本要求:本单元的主题是关于Terms of Payment,通过本单元的学习,学生应该了解介绍,公司介绍的相关的词汇,了解公司做介绍的基本结构,并且能够熟练地运用沟通技能。
Unit 7 3学时 基本要求:本单元的主题是关于Delivery, 通过本单元的学习,学生应该知道如何描绘产品及做产品介绍,了解做产品介绍的基本结构,并且能够熟练运用产品介绍的沟通技能。
Unit 8 3学时 基本要求:本单元的主题是关于Complaints and Claims,通过本单元的学习,学生应该知道如何接待商务宾客,熟练地运用沟通技能。
Unit 9 3学时 基本要求:本单元的主题是关于Marketing, 通过本单元的学习,学生应该掌握接待宾客商务餐的相关词汇,在进餐时能够熟练地与宾客交流。
Unit 10 3学时 基本要求:本单元的主题是关于Advertising, 通过本单元的学习,学生应该能够对公司的业绩进行描述,对于公司的业绩图表能够正确地描述,并且熟练地交流技能。
Revision 3学时 基本要求:
对第一到第十个单元进行复习。
三、各教学环节的学时分配
四、考核与成绩
采用闭卷笔试进行期中以及期末考试,平时成绩、期中成绩与期末成绩各占20%,20%以及60%。
五、教材及参考书
教材:《新视野商务英语是听说(下册)》 外语教学与研究出版社,2010
参考书:《新视野商务英语是听说(下册)》教师用书 外语教学与研究出版社,2010
执笔人:杨素娟
2011年 8月 18日
范文二:新视野商务英语Situation1
Situation1
A: Hello sir ,are you checking in today?
B: Yes, I am.
A: Where are you flying to?
B: I’m going to New York.
A: May I see your ticket?
B: Sure, here you are.
A: How many bags are you check in today?
B: Two bags.
A: Please put all your luggage on the machine.
B: Okay.
A: Did you pack those bags yourself sir ?
B: Yes.
A: Has anyone given you anything to carry for him or her?
B: No.
A: Great, here is your boarding pass, please go to gate NO.9.
B: Thank you, …ho, could you tell me weather the flight is on time, or is there any delay?
A: There is on delay, and boarding will begin in about one hour. B: Thank you very much.
A: It’s my pleasure, have a good journey!
范文三:新视野商务英语Situation4
Situation4:
A: Welcome, Mr. Smith. I’m glad you’ve come.
B: Thank you Yoyo ,It’s very kind of you to have invited me.
A: Please make yourself at home. Would you like to drink something, like a glass of Beijing beer?
B: Yes, please.
A: Let me order, please.
B: Okay.
A: This is Smoked Jelly Fish. A type of Guangdong dish. Would you like to try it?
B: Yes, please.
A: Do you like this dish?
B: It is yummy.
A: And the specialties of this restaurant are Guangzhou Beef and Tofu And Beef, which one do you like better?
B: Guangzhou Beef, please.
A: How do you like the food?
B: The food is the beast that I ever test.
A: What would you like to follow?
B: No, thanks, I’ve had enough.
A: Can I pay the lunch for you?
B: Thank you, that’s kind of you.
范文四:新视野商务英语视听说
精编资料
新视野商务英语视听说 (上 )授课教师:余清雏Unit 1 Job interviewTeaching
objectiveAfter completing this lesson, students should know how to deal with
an ...
新视野,英语
Unit 1 Job interview
Teaching objective
After completing this lesson, students should know how to deal with an
interview, including
-- how to prepare for an interview
-- the interview procedure
-- how to answer questions about personal details,
education and work experience
how to deal with inappropriate questions by the interviewer.
Business profile
General conduct during an interview
Opening :establishing a friendly atmosphere Introduce yourself
Talk about weather, traffic ,etc.
Talk about yourself as a person
During :exchanging information General questions
Be prepared to talk about
Your personal details
Your education
Your work experience
Position related questions
You will be able to discuss
Reasons for leaving last job
Details of the job and the company Qualifications and skills make you fit for the requirements of the job
Short-term goals and long term goals Closing : leaving a lasting impression Ask 1 or 2 questions based on your pre-interview research
Arrange a call back to get the result Thank the interviewer
Say you enjoyed the interview
Types of job interview
Telephone screening interview
In-person screening interview
Selection interview
Work sample interview
Peer group interview
Group interview
Luncheon interview
Stress interview
Videoconference interview
Teaching plan
Part 1 warm-up
Organizational structure of the company Name of the interviewer
Division/departments that interest you Products/services
Training programs
Size of the company-number of employees and turnover
How long they have been in business Types of clients
Growth in the past and future potential Job description and job title
Appearance
Dress conservatively: smart, clean and formal Do have clean, neatly styled hair Do have clean hands and trimmed nails
Do carry a portfolio or briefcase with extra copies of your resume
Do bring a clean notepad and pen that works
Do wear shoes you can walk easily in Don’t wear torn, soiled, wrinkled clothing
Don’t dress casually
Appearance
Don’t wear a lot of jewelry (men should avoid earrings)
Don’t wear a lot of cologne or perfume
Don’t wear sports shoes
Don’t eat spicy, offensive smelling foods before the interview
Don’t wear sexy clothing
Don’t wear cutesy ties (flashing Mickey mouse) Don’t chew gum or smoke
Don’t wear a mini-skirt
Don’t wear heavy make-up
Part 2 Listening practice
Task I and task 2
Listen--- finish – read
Part 3 language focus A
Opening
During
Personal questions
Education
Work experience
Following-up practice Listen and read
Part 4 Video 1 Watch –finish –role play Part 5 language focus B Position related questions Qualifications and skills Job fit
Closing
Following-up practice Part 6 Video 2 watch and fill
homework
Dialogue :interview pg. 12 MP3
Unit 2 jobs and responsibilities
Teaching objectives
After completing this lesson, students should be able to --- describe jobs and responsibilities
--- describe their position and responsibilities in a company --- describe a company’s organization
--- express likes and dislikes about jobs
Business profile
Want to know about jobs and responsibilities in a company? Departments Job titles
Personnel Chief manager
Sales Salesperson
Marketing Lawyer
Public relations Office clerk
Human resources Trainee manager
Export Deputy manager Overseas accounts Bank teller Research and development Programmer Production Quality control engineer administration Administrative clerk
Senior sales manager
Financial controller
Human resources manager Logistics manager
Account manager
Purchaser/buyer
Language expansions
Jobs
Responsibilities
Positions and the departments Working hours and routines Interpersonal relationship Compensation
Promotion
Job satisfaction
Teaching plan
Part 1 warm up
Waiter farmer carpenter photographer electrician Chef/cook typist policeman doctor singer
Part 2
I’m a manager in the human resources department
Which company do you work for?
I’m mainly in charge of recruitment, that is, the selection, training and
development of employees
I haven’t seen for you years
What do you do now
What are you working on
F T F F F T
Part 3
1. card 1 company: Beijing sanmei factory name: alice wang title: manager
of human resources
2. card 2 company bill hayes title general manager company beautify
cosmetic corporation
part 4
1. caroline Clinton--- financial accounts 2. lucy white--- data processing
3. ada black—management accounts
part 5
chef editor magazine manage feedback definite flexible office regular
C A F E B G D
Self-employed entrepreneur
Buyer line supervisor
Advertising executive
Public relations manager
Homework
Writing : imagine your ideal job and describe the responsibilities of it . if
needed, you can search information from internet.
Unit 3 On the phone
Teaching objectives
After completing this lesson, students should be able to
Answer the phone
Ask to be connected
Connect a caller
Leave messages
Deal with problems b telephone
Business profile
The big 3
1. be prepared
2. don’t give up
3. try not to put people on the spot before you pick up a phone 1. review written material first
2. make a list of questions for each encounter 3. be clear about what information you need 4. establish a system for yourself 5. create a notebook or other organizer 6. psych yourself to make the call 7. make calls when you’re at your best
making your calls
1. be aware of the pitch of your voice 2. be modest
3. establish a relationship
4. avoid yes or no question
5. be empathetic
6. make the personal feel like your mentor 7. find out his /her schedule
8. be polite
9. always get the name of the person 10. remember we still don’t have videophones types of call
answering the phone
introducing yourself
asking for someone
putting someone on hold
the person wanted is not available taking a message
ringing off
problems
reasons for calling
requesting
teaching plan
part 1 warm-up
advance documents schedule distraction pretend
interrupting clearly argue polite lengthy misunderstood hear
Part 2 listening practice
B E G F D A C
Simon Weller is calling from Singapore He has just left for a workshop Half an hour later
13466386913
Part 3
To: Louise Paulson
Date: 2009 January time : 10:00
Message note
From : Paul Jackson
Company: grandiose company
Telephone number: 979-326-8965
Message: ring back, talk to him about the order, it’s urgent
Taken by: Roy
Part 4
F T F TT F
Part 5
1. 875-9368 2. 305-636-8430 3. 5312/A12 4. Bartholomew 5. holt &frier 6. diner
Part 6
A C C C B C
HOMEWORK
Make a telephone call and telephone message
Unit 4 At a meeting
Teaching objectives
After completing this lesson, students should be able to Understand and use vocabulary related to meetings Identify and understand basic aspects of planning a meeting Effectively use communication skills to
Chair a meeting
Ask for and giving opinions
Agree the disagree with an idea
Make suggestion
Business profile
Sample board of directors meeting agenda Name of agency board meeting agenda Month day year
Location
Planned starting time to ending time
Sample of minutes of a management meeting Name of organization
Meeting mintues: month day year Time and location
Present:
Proceeding
Useful expression
Interrupting
Giving opinion
Commenting on other opinions
Agreeing with other opinions
Disagreeing with other opinions Clarifying
Requesting information
Asking for repetition
Asking for clarification
Asking for verification
Asking for contributions of other participants Correcting information
Keeping the meeting on time
Teaching plan
Part 1 work in pairs
Part 2
List agenda minutes decision collect topic write arrange invite
Before a meeting 2 6 8 9
During a meeting 4 5 7
After a meeting 1 3
Purpose argue written agenda chairperson late waiting Too much dealt with decision take notes discussion
T T F F T
Part 3
Conversation 1. e
Conversation 2 c
Conversation 3 a
Conversation 4 b
Conversation 5 f
Conversation 6 h
Part 4
Sharp august should not Gregory
Part 5
B B
Homework
1. a laundry
2. print and photo service 3. translation and interpretation service
4. a bookstore
Unit 5 Business Travel
Teaching objectives
After completing this lesson, student should be able to; ---understand and use basic travel-related vocabulary ---understand procedures related to checking-in, clearing customs and checks
at the airport
---effectively use communication skills to:
Enquire about flights
Reserve airplane ticket
Enquire about facilities and services in a hotel
Book a hotel room
Request services in a hotel
Business profile
Making enquiries about flights, luggage, and check-in times
Booking airline tickets
Checking in at the airport
Going through customs
Making a reservation in a hotel
Checking in at a hotel
Checking out
Teaching plan
Part 1
a f g j e b c o d h
part 2
g a e b d f h I j l n r q p o k c in a taxi at a hotel on an airplane at customs in a booking office
reserve a room check for rather full ticket and passport boarding passport tags room service plain black
declare subject to belongings
check out comes to receipt
part 3
seats c and d row 12
two
20 kilos gate 7 now
Part 4
F t f f f f t t
Part 5
ththFrom January 15 to 18
No there isn’t
By credit card
He is booking a small conference room He is asking for a wake-up call for tomorrow morning
Approximately 8 hours
The price for a single room with garden view is us 150, and that for a similar
room with rear view 125
Homework
Unit 6 company presentations
Teaching objectives
After completing this lesson, students should be able to Understand and use basic vocabulary for introductions and presentations Identify the structure of a company presentation
Effectively use communication skills to
Talk about a company profile
Answer general questions about a company
Give a brief self-introduction
Give a short business presentation
Business profile
Organization of the information Delivery of the information Use of language
Audience
Participation
Types of company
Company corporation
Firm
Enterprise
Township enterprise
State-own enterprise
Privately-owned enterprise Wholly owned foreign enterprise Foreign capital enterprise Sino-foreign joint venture Multinational corporation Group corporation
Limited corporation
Parent company
Subsidiary affiliate company Partnership
Share holding company
Listed quoted company
Cooperation
Industrial corporation
Consulting corporation
Teaching plan
Part one warm-up
Part 2
Products leading global first connecting London car
Address audience PR department information china 2 5 minutes
Largest first china 1977 california 42000 11 billion 1989
Part 3
Internal presentation A D F G I L External presentation B C E H J K Part 4
A c d e f g
Part 5
C
Open
Homework
Unit 7 product presentations
Teaching objectives
After completing this lesson, students should be able to Understand and use basic vocabulary to describe products and make
presentations
Identify the structure of a product presentations Effectively use communication skills to
Describe a product
Compare the features of products Ask for information about products Make a short presentation
Business profile
Creating a product objective Different depending upon the target audience and the presentation should be
adjusted accordingly.
An important part of selling a product to prospective customers.
Points to consider
Objective
Target audience
Target presenter
Outline
Introduction
Positioning
Product description
Examples success
Closing argument
When you are the presenter
Practice your presentation
Other helpful hints
Use gestures
Use an expressive voice
Always stands
Use highlights or color or charts Use controversy
Use metaphors to help with visualization
Language expansion
Giving general information about a product Describing the quality and performance Describing the style
Describing the craftsmanship and workmanship
Teaching plan
Part 1 warm-up
Part 2 listening practice
Megabyte ounce pound kilogram inch Centimeter hour year month foot
Lower better more good longer shorter
Part 3
B414 small black design easy 12 48 5
Part 5
C b c
Homework
Unit 8 receiving visitors
Teaching objectives
After completing this lesson, students should be able to Understand the procedures when receiving business visitors Effectively use communication skills to
Receive business visitors who have an appointment Receive business visitors who do not have an appointment
Meet visitors at the airport
Participate in small talk about travel ,weather or accommodation
Business profile
Receptionist
The work
Most organizations employ receptionists. For example hotels, factories,
hospitals, school. Etc.
Skills and interests
Be outgoing and confident
Have a smart appearance
Have good communication skills Be able to stay calm under the pressure Be courteous, but firm
Be efficient and well organized Be able to work on your own
Have basic computer skills
Be able to use office equipment Be interested in the work of the organization
Language expansion
Receiving visitors at the office
Asking for names identification of the visitors Asking the purpose of the visit
Asking the visitor to wait
Asking the visitor for information Giving the visitor information
Apologizing for having kept the visitor waiting Expressing regret then someone is not present Meeting guests at the airport
Taking guests to their hotel
Small talk topic
Seeing off
Teaching plan
Part 1 open
Part 2
C f a I b h d e j g
A BCE BD AC CD BD
F F F T F T
Part 3
Make an appointment in the middle of
By name in touch with
Make suggestions out of the question
E G A C L D H
K J B M I/N F N/I
Part 4
F T F T T T
Part 5
F F F F F
F T F T F
Homework
Unit 9 business dinner
Teaching objectives
After completing this lesson, students should be able to
Understand and use basic dinner-related vocabulary Effectively use some communication skills to Invite business associates to dinner
Order western food
Order Chinese food
Comment on food
Propose a toast during a dinner
Business profile
Basic table manners
Manners in every country are different. What is polite in China may not be polite in the United States. These basic rules will help you enjoy western food with your American friends.
Always put the napkin on your lap first. Before you leave the table, fold your napkin and put it beside your plate.
As the meal is served, use the silverware farthest from the plate first. When eating something in a bowl, do not leave the spoon in the bowl. Put it on the plate beneath the bowl. Soup, as well as all American food is eaten quietly. Do not slurp the soup. The soup spoon is used by moving the spoon away from you. Do not over fill the spoon. The bowl may be tipped slightly away from you to allow the last bit of soup to be collected on the spoon. Do not pick the bowl up to hold it closer to your mouth. When you have finished your meal, place your knife and fork side by side on the plate. This signals that you have finished eating.
Wait until everyone has been served to begin eating. Everyone begins to eat at
the same time. The host or hostess may invite you to start eating before everyone is served. Some foods may be cold if you are required to wait until everyone is served. If invited to begin before others are served, wait until three or four people have been served before starting to eat.
While eating, remember not to talk with your mouth full of food. During the meal, the host or hostess will offer you a second helping of food. Sometimes they will ask you to help yourself. When they offer you food, give a direct answer. If you refuse the first time, they might not ask you again. At the table, ask others to pass you dishes that are out of your reach. Good phrases to know are: “Please pass the ____” or “Could you hand me the ____, please?” If asked to pass the salt to someone, you should pass both the salt and pepper which are placed on the table together. Hand the salt and pepper to the person seated next to you. Do not reach over the person next to you to pass anything to others.
Sit up straight at the table. Bring the food up to your mouth. Do not lean down to your plate.
Cut large pieces of meat, potatoes and vegetables into bite size pieces. Eat the pieces one at a time.
When eating spaghetti, wind the noodles up on your fork. You may use your spoon to assist in winding the noodle on your fork. The spaghetti on your fork should be eaten in one bite. It is very impolite to eat half your noodles and allow the other half to fall back on your plate.
Some foods may be eaten with your fingers. If you are not sure if it is proper to eat something by picking it up with your fingers watch what others do before doing so yourself. Examples of foods which can be eaten with your fingers include: bacon which has been cooked until it is very crisp; bread should be broken rather than cut with a knife; cookies; sandwiches; and small fruits and berries on the stem. Most fast foods are intended to be eaten with your fingers. Do not lean on your arm or elbow while eating. You may rest your hand and wrist on the edge of the table.
In America, people do not use toothpicks at the table.
Some of the rules mentioned here may be somewhat relaxed in informal settings.
The best way to learn good manners is to watch others. Observe the way your western friends eat. This is the best way to avoid making mistakes when you are unsure of what to do
Language expansion
Making an invitation
Proposing a toast
Setting the bill
Reserving or finding a table for dinner
Explaining the menu
Recommending food and drink
Taking orders
Commenting on dishes
Dinner talks
Teaching plan
Part 1
White radish celery garlic potato cabbage capsicum Tomato cauliflower broccoli
Part 2
B e f a d c
Part 3
B d h e a c g f
Part 4
T f f t f
T f f f f homework
Unit 10 company performance
Teaching objectives
After completing this lesson , students should be able to Understanding and use basic vocabulary to describe company results and
graphs
Identify the speed and degree of changes in business graphs Effectively use communication skills to
Describe company performance
Describe graphs and trends
Business profile
want to know about company performance
annual report
description
format of annual reports
chairman statement
balance sheets
what is a balance sheet used for
An Annual report is a comprehensive report on a company's activities throughout the preceding year. Annual reports are intended to give shareholders and other interested people information about the company's activities and financial performance. Most jurisdictions require companies to prepare and disclose annual reports, and many require the annual report to be filed at the company's registry. Companies listed on a stock exchange are also required to report at more frequent intervals (depending upon the rules of the
stock exchange involved).
Typically annual reports will include:
Chairman's report
CEO's report
Auditor's report on corporate governance
Mission statement
Corporate governance statement of compliance
Statement of directors' responsibilities
Invitation to the company's AGM
as well as financial statements including:
Auditor's report on the financial statements
Balance sheet
Statement of retained earnings
Income statement
Cash flow statement
Notes to the financial statements
Accounting policies
Other information deemed relevant to stakeholders may be included, such as a report on operations for manufacturing firms or corporate social responsibility reports for companies with environmentally- or socially-sensitive operations. In the case of larger companies, it is usually a sleek, colorful, high gloss publication.
Teaching plan
Part 1
Bar chart line graph pie chart area chart
Part 2
C a e d b
B
Part 3
2004 second more than 37% price
2005 more increased 48 million part 4
c d a f b e
homework
范文五:新视野商务英语Situation2
Situation2
A: Excuse me, are you Mr. Smith?
B: Yes, I’m.
A: How do you do, Mr. Smith? Nice to meet you., my name is Yoyo, sales manager of Beijing Trading Company.
B: How do you do, nice to meet you too.
A: I come to pick you up to your hotel.
B: Thank you.
A: Let me help you with your luggage.
B: Doesn’t matter, I can handle it, thank you.
A: How was your trip?
B: That’s a good trip, but I feel tired for the long journey.
A: Let’s go, let’s get you checked in the hotel.
B: Okay, let’s go.
A: Oh, Please wait me here, I’m going to the packing lot to driving my car.
B: Okay, on problem.
…….
A: This way, my car is outside.
B: Great, let’s go !
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